Delivery Information

UK Delivery Information – FREE shipping for orders over £100

FREE shipping is offered on orders over £100 dependent on your postcode area.

Unfortunately, the cost of shipping to the Highlands, Scottish Islands, Northern Ireland, Isle of Man and Channel Islands precludes us from offering free shipping to these areas and your shipping will be charged at cost.

When Free Shipping is chosen it will be sent the cheapest way possible and although the majority will get to you in 2-4 days, it may take up to 10 days to arrive. If you require your order sooner, please choose a paid service.

UK Delivery Information – Orders under £100
Workshop Heaven Ltd offers a range of delivery options using Royal Mail and tracked courier services. Pricing is based on the postcode area entered on check out. Dependent on the postcode and the weight of the parcel you will be offered:

  • Royal Mail 1st Class
  • Royal Mail 2nd Class
  • 1-2 Day Courier
  • Next Day Courier
  • Saturday Delivery Courier

 

Please refuse the parcel delivery if it is damaged when the courier arrives at your door and ask them to return the goods to us. Please contact us at support(at)workshopheaven(dot)com to let us know, so we can promptly arrange for a replacement or refund.

UK Delivery Timescales
We aim to despatch all orders placed before 1pm Monday-Thursday and before 12pm Friday on the same working day. At busy times, orders with free shipping may be despatched the following working day.

We do not process orders over the weekend or on Bank Holidays, so if you place your order after 12pm noon on Friday and throughout the weekend, we will despatch it to you on the next working day.

 Royal Mail 1st Class

 Royal Mail aim to deliver the next working day, including Saturdays

 Royal Mail 2nd Class 

 Royal Mail aim to deliver in 2-3 working days, including Saturdays

 1-2 Day Courier

 Interlink aim to deliver in 1-2 working days, excluding Saturdays

 Next Day Courier

 Interlink aim to deliver by 12 noon the next working day, excluding Saturdays*

 Saturday Courier

 Interlink aim to deliver by 12 noon on Saturday*

 2-Day Parcel

 Offered to the Highlands, Scottish Islands, Northern Ireland, Isle of Man and Channel Islands. Interlink aim to deliver in 1-2 working days, excluding Saturdays  

 

Please note that Atkinson Walker circular saws, Bessey Clamps and Ochsenkopf Axes are shipped directly from the factory and the majority are despatched within 2-3 working days but occasionally there may be delay of up to 10 days.

For orders delivered by Courier (Interlink Express) if a mobile telephone number or email address is supplied, then a message will be sent to confirm the 1hour delivery timeslot on the day of delivery.

If you are not going to be in to receive the delivery, you can reply to the email or text and arrange to have the parcel delivered to a neighbour or have it delivered on a different day.

We reserve the right to revert to first class post as a back-up if necessary.

*Next Day and Saturday Courier

We need to have received your order by 1pm, if it is later than 1pm please call to enquire whether it is still possible - if the parcels haven't already been collected by the courier we may be able to help.

For orders placed after 1pm Monday to Wednesday, parcels will be dispatched the following morning to arrive before noon the day after.

For orders placed after 1pm Thursday, delivery will be before noon on the following Monday (excludes Bank Holidays).

For orders placed after 12pm noon Friday, delivery will be before noon on the following Tuesday (excludes Bank Holidays).

If you need your order to arrive on Saturday, please choose the Saturday Courier option and place your order before 12pm noon on Friday.

International Shipments
We ship to addresses around the world. The cost of delivery is based on the total weight of the order. Dependent on the weight we offer Royal Mail Airmail Tracked and/or Signed or International Courier.

Proof of Delivery
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

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